NPA assists small to mid-sized business with phone support and related services principally in the consumer finance industry. Through the use of an open architecture Voice Over IP system, NPA remains on the leading edge of technology. The VOIP phone system allows for dynamic routing of calls so that NPA can operate from multiple locations for redundancy and phone coverage during all business hours.
Sales & Service
This turnkey approach allows businesses to contact NPA services on a per seat or CPA basis. NPA specializes in online sales and is a leading industry with its innovative marketing approach and dedication and commitment to increase revenue through increased closure of sales.
NPA's IT department specializes in Database services and processing. The use of proprietary algorithms allows the NPA marketing team to evaluate in conjunction with the IT department, the peaks and trends within the data structure. Through this analysis, NPA is able to formulate unique solutions that work for any company. The team has been able to help increase email or data submission by 50% for several of its customers!